Tuesday, October 15, 2019
Organization Structures Essay Example | Topics and Well Written Essays - 3500 words
Organization Structures - Essay Example The company was founded in 1981; have about 3000 employees worldwide delivering exclusive technology solutions in their niche market. They own a number of patents. Their patented technology models are used even by Microsoft and IBM. The name of the company has been kept confidential on their request. In this report, we will identify this company as Company A. (b) Asia Pacific regional office of one of the largest Security Services Group of the world headquartered in London. They employ the largest no. of people in India (more than 200000 people) among all privately owned organizations. They provide physical security services to MNCs, Banks, Govt. Of India and Foreign Embassies pertaining to Physical Guarding, Facilities Management, Cash Transfer, and Body-Guard services. The name has been kept confidential on their request. In this report, we will identify this company as Company B. In both companies, some departments are flat while others have deep hierarchies. The functional depth and scope of work of departments also varies considerably. Company A possesses a Global Organization Structure while Company B possesses a region specific organization structure. I hereby present a transformation model analysis (Lawrence & Lorsch, 1967, Learning Space - OpenLearn - The Open University; Lawrence 2007) of both the organizations: Transformation Model of Company A: Figure 3 Transformation Model of Company B: Figure 4 Figure 3 Figure 4 The transformation models of the two companies justify the rationale of the organization structure deployed in the two organizations. A closer look reveals the following differences: (a) The input parameters in company A appears to be more relevant to knowledge workers while the same in company B appears to be relevant to physical workers/muscle-men. (b) Company A is processing transformations of a global spread of people knowledge, software tools, networked computers and associated processes into software and associated knowledge products for customers while company B is processing manpower and associated physical resources into physical protection machinery deployed for a customer for physical security. (c) The output delivered by company A is software product and associated knowledge documents while the outputs delivered by company B are physical premises security and secured cash transfer. (d) In case of Company A, the customer is engaged with knowledge workers at a bit & byte level thus widening the span of feedbacks whereby lot of enhancements need to be processed. Every support function along with the Customer Engagement team gets involved. On the other hand, in Company B, the feedback from customers would be more of escalations and service improvement
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